[DOWNLOAD] Online Postal Exam
Response 4: This is a good response that demonstrates service orientation as you explain where the customer can find the information and ask the customer if there is anything else you can assist with before ending the interaction. However, you fail...
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How to Prepare for the Postal Exam ? To significantly increase your chances to ace the test, it's crucial to practice the same question types as on the real test and learn the best ways to answer them. This will help you get acquainted with every question you might stumble on, eliminate the element of surprise, and boost your confidence. As you've seen above, there are 3 sections on the Postal Exam Work Scenarios Tell Us Your Story Describe Your Approach Out test experts have carefully created an accurate prep that covers these sections thoroughly.
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It consists of full-length USPS practice tests, extra drills, study guides, pro tips, and hacks all updated for My other feedback would be to take the practice tests as often as you can before you apply for the position because once you apply, you have to take the Exam within 3 days. I had no prior experience with postal service exams and thought it would be good to practice. The practice questions themselves were eye-opening in terms of what to expect from the real exam.
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The Personality Practice and the Work Scenario tests were challenging and really helped me think about my answers in terms of what the employer was looking for. I received several conditional offers and was eventually hired. The test is one of the four new assessments the USPS uses since April , following the retirement of the old exam.
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Linked-In When it comes to federal and postal jobs, the word to remember is free. Information about job openings with the U. Postal Service is free and available to everyone. Applying for a federal or postal job also is free. Federal agencies and the U. Postal Service never charge application fees or guarantee that someone will be hired. These scammers advertise in the classified sections of newspapers or online and offer — for a fee — to help job seekers find and apply for federal and postal jobs. For example, they may place an ad for a postal job in your town. You call and are told you qualify — you just need to pay for study materials to ensure a high score on the postal exam. The reality? There may not even be an available job in your area. Postal Service, visit usps. The Postal Service has few vacancies.
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For many entry-level jobs — such as rural carrier associate, clerk, city carrier, mail handler, flat sorter machine operator, mail processor and markup clerk jobs — you need to take a written examination. You must meet other requirements, including passing a background check and a drug test. Some veterans receive hiring preferences. If someone tells you that postal jobs are available, check with the Postal Service at usps.
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Under federal law, any solicitations for pay-per-call numbers must include full disclosures about the cost of the call. The solicitation must make clear if there is an affiliation with the federal government, and give you a chance to hang up before you incur any charges. The U. Postal Inspection Service. Find your local office at postalinspectors. Your state attorney general at naag. Federal job information is available through the U. Information on postal jobs is available at usps.
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ORDER NOW To apply for postal positions use our instructional guide and then click on the link at the end of the guide to go direct to the Postal Services' official online employment site. Job opportunities are also advertised at local post offices, in national and local newspapers, journals and periodicals. A passing score of 70 percent or better on a postal exam will place the applicant's name on an eligible register for that job vacancy and you can use the same test and application information to apply for multiple jobs.
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To improve your postal exam score and for complete information on this process pick up a copy of the 7th edition of Post Office Jobs. Postal employees who have the knowledge, education, credentials, and skills may apply for these openings. Few postal clerks and non professional employees will have law degrees, engineering credentials, or doctorates for example. These post office jobs will generally be advertised in local papers and on the USPS web site. You can also call the local CSSD office's Human Resource Department to check on the status of your application or to follow up on interviews. You will be rated on a point system maximum of points even without a written test. Therefore, your resume and Application For Employment PS Form must be thoroughly completed and include all key information such as degrees, training, credentials, and detailed work experience.
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Only the top three candidates will generally be referred to the selecting official for consideration. Also, explore and apply for all job vacancies in the government and private sectors to improve you chance of employment. Post office job applicants seeking entry level professional and administrative positions can apply for mail handling positions and take the Battery Exam to get their foot in the door. Once hired, as vacancies open in their specialty such as accounting, budget, and other occupations, the Postal Service often advertises these positions first to current postal employees through internal job announcements. Once you get your foot in the door you can bid on these restricted announcements and the experience that you will gain from the entry level mail handling position will help you to better understand the postal system.
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Introduction This is a common section in all the VEA versions. It contains a brief paragraph on the history of the postal services, jobs mapped to the test you are writing, necessary instructions and one sample question for each constituent section. Work Scenarios The Work Scenarios segment is common for all versions of the VEA though, as mentioned earlier, it is christened differently in This section assesses your intrinsic situational awareness in a typical work environment.
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Questions are of multiple choice behavioural type. Each has a write-up followed by different possible responses. If it so appears that none of the options appear most likely or least likely to you, pick the closest ones. On the face of it, there is no right or wrong response. You are expected to answer the question based on how you would respond to a similar situation in real-life. However, keep in mind the increasing focus on soft skills, customer centricity and importance of being a solid team player.
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That should help you pre-empt the desirable skills being looked for. Nonetheless, ensure you are happy with your choice before you move on to the next question. You are not allowed to go back to the previous question after you have moved ahead! These are generally in-built test mechanisms to check your behavioural consistency on situational judgement. Being honest and consistent is the key! Sample Question 1 You are approaching the lunch hour in your shift. It is the Holiday season and your day has been really busy. A customer comes in and asks to check if she can redirect the shipment she had sent a while back.
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This is usually a time taking activity that might delay your lunch break. Select the action you will be most likely to take and the action you will be least likely to take while attending to the customer. Response: Option 1 is not the best recommended option. You manage not to delay your lunch break. You also help her by informing of the option to check eligibility online. However, in effect, her actual query still remains unaddressed and the customer is likely to leave unsatisfied.
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Option 2 is far from ideal. You are only finding an excuse of not doing your job. In addition, you are needlessly redirecting customers to an escalation authority. This is not expected from a customer-centric team member role. This should thus be the least desirable option. Option 3 could result in an irate customer. Even though you offer to help her checking for eligibility, the prolonged wait could leave you with an unhappy customer. Option 4 should be the most desirable. Irrespective of it being a busy day, the time taking nature of the task or impending lunch break, you do what you are supposed to do in the first place. You go the extra mile to ensure a satisfied customer experience. Sample Question 2 It is a busy Monday morning. There are lots of work to be done but you see your colleague continuously fidgeting and moving away from his desk for prolonged periods. You anticipate by the end of the day there will be a slippage in the work assigned to your team. Select the action you will be most likely to take and the action you will be least likely to take in this scenario.
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Even though you think that you have taken corrective option beforehand by reporting to the Postmaster, this reflects bad team-spirit. It could create a negative team environment and impact working relationship with your colleague in future. Option 2 is also not the most favoured option. While you proactively take additional work, the actual issue remains unaddressed. If the colleague is intentionally shirking work, you might end up with an errant colleague and unfair workloads to cover for him in future too.
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Option 3 should be the most desirable option. You show positive team spirit and open communication by talking to your team member about a perceived issue. You also find an opportunity to resolve the situation without escalating or hindering teamwork. Your colleague might be having genuine problems and would really appreciate some help from the team in times of need. Option 4 should be the least desirable. Talking about a colleague behind his back and instigating others to get him reported must never be encouraged in a well-functioning team environment.
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It contains questions specifically related to your past work experience. Understand that this is the place in the assessment where any information you submitted earlier as part of the application process may be corroborated. Therefore, while answering this section, make sure all details that you shared in previous phases dovetail with the responses you provide here.
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Be careful that all specifics on past work events, gap in employment etc, tally exactly. Needless to say, you are expected to be absolutely honest while presenting the facts. Any inconsistency may be the ground for immediate ineligibility. As in earlier sections, check your response before you move on to the next question. You may not go back to earlier questions. Ensure you have exact dates for important employment events. This should avoid any inadvertent discrepancy while taking this test. It is also by far the segment with the most number of questions. All questions are behavioural types and are meant to gauge your personality fitment to the role you are applying for. You would be typically presented with a combination of two statements say, statements A and B and required to choose your response on a subjective scale — Most like statement A, Somewhat like statement A, Somewhat like statement B, Most like statement B. Since these are behavioural questions meant to assess your personality traits, there can be no obvious right or wrong answer.
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But if you have researched the job role well, you may still guess the desired behaviours. Best bet, be honest. As in other parts involving behavioural questions in all VEA versions, there are checks and balances internally to weed out attempts to con the system. There can be complementary questions and you need to be careful so as not to get flagged for behavioural inconsistency. Note that, it is highly probable that neither of the two statements will exactly describe your approach. Pick up the statement that reflects more like you usually behave. Trust your gut! Identify which of the following statements describes you best: Response: Respond to reflect your general approach to work. Keep in mind the kind of behaviour that would likely be expected from you in the position you are applying for. For example, work in carrier, mail handling or mail processing roles can be very repetitive and mostly follow a defined set of activities. If you largely like jobs with lots of variations, you might sooner or later feel your work dull or tedious in these roles.
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Obviously it will not imply a great fitment. On the other hand, customer service clerk jobs in sales, service or distribution might have to deal with different situations with different customers. As the nomenclature suggests, the goal is to find how adept you are at identifying differences between two separate numbers. The test itself looks deceptively simple. There would be 12 questions in total and you may expect them to be presented in groups of four. Each number would be an 8-digit string. Be careful and vigilant as you check out the number strings. As soon as you find the first anomaly, do not check any further. In case you find it difficult to visually check and compare entire strings, feel free to devise your own ways — you may start from the left and check two numerals each or divide in groups of four.
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It should be fairly easy with rigorous practice. You may also want to say out the numbers aloud or use a stylus, pen or pencil tip as an aid if that helps to focus. Be confident of your responses before you move on to the next set of questions. You would not be allowed to move back to the previous set. If there are 4 or more consecutive zeros, check carefully — that sequence might hide a possible mismatch. PRO TIP 8: Even though it is nowhere explicitly stated in either the or versions, you may benefit by working this section quickly and, of course, correctly! It appears that the internal mechanism may keep a tab on the time taken to complete this section. It could be advantageous to complement accuracy with speed to jack up your score. Sample Question 4.
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Create a studying schedule well in advance and stick to it all the way until the day before your exam. Although you may be able to develop the proper test-taking skills and strategies on your own, you should use every possible advantage to counter the difficulty of the postal exam. Invest in a recent study guide for exam E that includes study strategies, information on exam content, and lots of practice exams. Take advantage of the practice exams included in your study guide. The format of the postal exam can be particularly daunting for many people, and experiencing it in a stress-free environment will help you be less intimidated by it during the actual test.
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Part A of the exam will ask you to determine if two addresses are identical at a very fast speed. Spend some time quickly comparing similar addresses to determine whether they have any discrepancies between them. The questions in Part A will ask you whether the two addresses have different street addresses, different zip codes, different street addresses AND zip codes, or no differences. You will only have roughly 10 seconds to answer each question in Part A, so train yourself to spot all the differences between addresses in about this much time.
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If you've never seen forms like these before, you may feel overwhelmed. Devote some time to studying commonly used postal forms and how to correctly fill them in. The most difficult aspect of these questions may be dealing with ambiguous wording. Practice reading bureaucratic forms to understand how to input information precisely and correctly. Get used to looking to the fine print for guidance in understanding forms. By far the hardest portion of the exam for most people is Part C, where you're asked to memorize the address range for various delivery routes and then sort addresses into their proper routes. To best this section, strengthen your memorization and recall skills. For instance, a route may include Johnson Ave, while Johnson Ave may fall under a separate delivery route. Any address that includes a misspelled street name needs to be marked as undeliverable rather than be categorized in the route it seems to belong to.
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The postal exam will throw a lot of questions at you in a short amount of time, so it will help to have a good sense of concentration. For example, when you're not studying, spend at least 30 minutes each day reading. During that 30 minutes, only focus on reading and don't allow your mind to wander. Block out all distractions while you're reading. You can also trying meditation to improve your concentration skills.
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About this title From the author: This title is obsolete and no longer in print. Postal exams and are no longer in use. They were replaced by exam E which is taken via computer. Effective preparation for the new electronic exam calls for an interactive online study guide. For up-to-date test prep assistance, go to my site Postal Exam dot com. Parnell "synopsis" may belong to another edition of this title.
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From the Author: From the author: This title is obsolete and no longer in print. Parnell About the Author: Mr. Parnell is recognized by many as the leading Postal test prep authority in the U. His titles are consistently ranked national best sellers. Based upon his huge following, it certainly seems that he has accomplished these goals. Buy Used Shrink wrapped and unopened.
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To locate jobs on the Postal Service's web site follow the guide that we developed on this site to help you navigate their application process. The Battery Examination covers the majority of entry level hiring although some offices also maintain custodial registers, which by law, are reserved for veteran preference eligibles. All of the skilled maintenance positions require examination A separate announcement, examination number , is required for Electronics Technician positions. Click here for more information about the Postal Exam. Comprehensive sample practice exams with answer keys are included in Post Office Jobs. It can be a fellow worker, a spouse, or just a good friend. Try various study routines until you hit a combination that works. Try studying in 20 to minute sessions, with 5-minute breaks in between, or stretch it out to hour intervals. A good study routine will improve your test scores. The following strategies will help you improve your grades.
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